Last updated 5 November 2026.
Who these terms are with
These terms are an agreement between you and GeoBenchPro (“we”, “us”). By signing in to GeoBenchPro you accept them. If you use GeoBenchPro for an organization, you accept them for that organization too, and confirm you may do so.
Accounts
- You sign in with a code sent to your email address. Keep access to that mailbox to yourself: anyone who can read it can sign in as you.
- Give accurate details, and tell us through Chat with us if you think someone else has used your account.
- An organization’s owners and admins decide who belongs to it, with which role, and which modules it uses. They can remove members.
Your organization’s content
- Your organization owns the content it stores in GeoBenchPro: projects, boreholes, test results, sections, lab reports, instrument data, pile designs, attachments and their history. We use it only to provide GeoBenchPro to you, as described in the privacy policy.
- You are responsible for having the right to store and share what you upload.
- Published records and their history are kept so that work can be traced; records are archived rather than deleted. Ask us if your organization wants its content returned or removed when it stops using GeoBenchPro.
Engineering responsibility
GeoBenchPro is a tool for qualified engineers. It stores, checks, draws and calculates from the data and parameters you enter, but it does not replace engineering judgement. You are responsible for the inputs you choose, for checking results, logs, sections, calculation sheets and reports before relying on them, and for the designs and advice you give. Calculation methods are versioned so that an issued result can be traced to the method that produced it.
Acceptable use
Do not:
- try to reach data of an organization you do not belong to, or test the service’s security without our written agreement;
- overload the service, get around its limits, or use automated means other than the web app and the desktop app to access it;
- upload malicious files, or content you have no right to store;
- use GeoBenchPro to break the law.
We may suspend access that puts the service or other customers at risk, and will tell you why where we can.
Availability and changes
GeoBenchPro is under active development. We aim to keep it available and your data safe, and we back it up nightly, but we do not promise uninterrupted service. Planned maintenance is shown in the app while it runs. Features may change; we will tell organizations in advance of a change that removes something they use.
GeoBenchPro is in early access. During early access we may reset the service and delete all data, including your organization’s content, without notice. Keep your own copy of anything you need.
Prices
A GeoBenchPro account is free and includes all five modules.
Liability
GeoBenchPro is provided “as is” and “as available”. As far as the law allows, we give no warranties of any kind, including that it is fit for a particular purpose, that its results are accurate, or that it will run without interruption or errors.
As far as the law allows, we are not liable for indirect or consequential losses, loss of profits or loss of data, or for any design, advice or decision based on results from GeoBenchPro. Our total liability for all claims is limited to the amount you paid us for GeoBenchPro in the 12 months before the claim, which is US$0 for a free account.
Nothing in these terms limits liability that the law does not allow us to limit.
Indemnity
You agree to indemnify us and hold us harmless against claims, losses, damages and costs, including reasonable legal fees, that arise from your use of GeoBenchPro, your content, any design, advice or decision based on its results, or your breach of these terms. This includes claims made by your clients and other third parties. If you use GeoBenchPro for an organization, the organization gives this indemnity too.
Ending
You can stop using GeoBenchPro at any time. We may end these terms at any time without notice.
Changes to these terms
We will post changes on this page with a new date and, for significant changes, tell account holders by email before they take effect.